Cocktail Server at Peak New York

Marquee Skydeck is Tao Group Hospitality’s exclusive summer pop-up nightclub, launched in partnership with Edge at Hudson Yards — the highest indoor/outdoor sky deck in the Western Hemisphere. This 21+ experience features world-class DJs and the iconic energy of the Marquee brand, all set 1,100 feet above New York City.

The Cocktail Server actively takes orders, conducts full and complete beverage/food service, and monitors guests’ lounge/bar experience.  Interacts with the lounge/bar guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality. 

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO: 

• Anticipate and accommodate all needs of the guests 
• Provides professional and exceptional service 
• Presents menus, answers questions, and makes suggestions for all beverage and food items 
• Inform guests of all food and beverage specials, with prices 
• Required to solicit any allergy or dietary restrictions from each guest 
• Accurately enters all orders into the POS system 
• Ensures the delivery of all food and beverage to the guests 
• Maintain general cleanliness of assigned stations and the entire venue 
• Reports all breakage, and damage of equipment or furniture immediately to management 
• Follow supervisor’s instructions, communicate with and support co-workers, and be a team player 
• Possesses in-depth knowledge of all food and beverage menus and the company 
• Serves all beverages in accordance with all state regulations and alcohol awareness training standards 
• Follows all company procedures when providing bottle service 
• Follows proper cash/payment card procedures 
• Complies with Department of Health and company sanitation standards 
• Accurately completes all end-of-shift financial procedures 
• Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, managers, and chefs 
• Properly sets-up cocktail lounge/bar and side stations, performs side-work and other opening/closing procedures as directed by management, including:  
• Ensures all lounge furniture is clean and free of debris 
• Sets tables with proper settings 
• Stocks side-stations with prescribed supplies  
• Completes opening duties as assigned or directed. 
• Completes closing duties as assigned or directed. 
• Attends and participates in daily pre-service meetings 
• Attends and participates in any training sessions or departmental meetings 
• Learn by listening, observing other team members, and sharing knowledge while leading by example 
• Portrays a positive and professional attitude 
• Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments 
• Works as part of a team and provides help and support to all team members 
• Assist and/ or complete additional tasks as assigned 

TRAINING REQUIREMENTS: 

• Tao Group Hospitality in-venue cocktail server training 

EDUCATION/WORKING KNOWLEDGE: 

• Previous hospitality experience preferred 
• Previous cocktail server or floor server experience preferred 
• Experience in a high-volume restaurant/nightclub/lounge 

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE  

The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions 

• Ability to write, read, and verbally communicate 
• Must have good positive energy throughout the day 
• Must be able to print legibly for Team Members, management, and guests to read 
• Must be able to stand for extended periods of time 
• Must be able to move quickly  
• Must be able to push and lift up to 75 lbs. with or without assistance 
• Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume 
• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required 
• Exposure to cleaning materials 
• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required 
• Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment 
• Maintain a professional, neat, and well-groomed appearance adhering to Company standards 
• Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner 
• Ability to maintain confidentiality 
• Ability to handle a fast-paced, busy, and somewhat stressful environment