Doorperson at Crane Club Members Lounge New York

Part-time team members who meet the requirements are eligible for: 

• State Applicable Time Off
• Pet Insurance
• 401(k) Retirement Program with Employer Match
• Employee Assistance Program
• TAO Savings Marketplace
• Employee Discounts and much more! 

The Doorperson facilitate guest’s entry into the venue by verifying their reservations and allowing access to the venue. This position serves as a liaison between promotions, VIP services, and guests. Assess crowd control, prevent theft and discourage altercations in a high-volume nightclub atmosphere by notifying security as needed.  Work in an efficient and professional manner while maintaining a positive attitude and delivering superior guest service at all times. Keep informed of door/pricing changes that might affect venues and services. This is a non-tip receiving position. Doorperson is not allowed to accept any form of money from our guests.  

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:  

• Provide a friendly, personal demeanor with a willingness to interact   

• Provide professional and friendly guest services    

• Commits self to the below listed Company values, and acknowledges dedication to providing excellent guest service for our Guests and our internal team, at all times  

• Ability to work safely and prevent personal injury  

• Commitment to the safety of fellow co-workers and our guests, and the ability to demonstrate that commitment through daily actions  

• Remain alert for any suspicious persons or activities   

• React professionally and rationally in emergency and pressure situations   

• Identify intoxicated, disorderly, or insubordinate guests and reports them to Security  

• Communicate professionally with all management from Restaurant/Lounge  

• Assist all Guests with entry to the venue  

• Maintain professionalism at the workplace and with co-workers and patrons   

• Attentive to all company related events and upcoming venues and changes  

• Maintain a proper and professional appearance and attitude  

• Maintain and promotes a friendly atmosphere for customers and co-workers  

• Provide customers with information and directions  

• Inform management of any complaints, comments, or incidents  

• Perform all prior arrangements to be ready to start at scheduled in time and completes all necessary duties by end of shift  

• Accurately assess group sizes at the doors, collect ID’s and form of payment, and hand out tickets accordingly Constantly pays attention to surroundings and to customers  

• Assist and/ or completes additional tasks as assigned  

TRAINING REQUIREMENTS:  

• Tao Group Hospitality in-venue doorperson training  

EDUCATION/WORKING KNOWLEDGE:  

• Min 1-year previous doorperson experience or equivalent related Tao Group Hospitality experience required.  

• Previous experience in a high-volume restaurant/nightclub/lounge required
   

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE   

The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions  

• Ability to write, read, and verbally communicate  

• Must have good positive energy throughout the day  

• Must be able to print legibly for Team Members, management, and guests to read  

• Must be able to stand for extended periods of time  

• Must be able to move quickly   

• Must be able to push and lift up to 75 lbs. with or without assistance  

• Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume  

• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required  

• Exposure to cleaning materials  May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required  

• Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment  

• Maintain a professional, neat, and well-groomed appearance adhering to Company standards  

• Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner  

• Ability to maintain confidentiality  

• Ability to handle a fast-paced, busy, and somewhat stressful environment