Restaurant Manager at Banners Kitchen and Tap
The opportunity
Delaware North's Patina Group is hiring a Restaurant Manager to join our team at Banners Kitchen and Tap in Boston, Massachusetts. As a Restaurant Manager, you will be responsible for supporting the Restaurant General Manager in the day-to-day running of restaurant operations in a fast-paced, high-energy environment where the action never stops. This is where the excitement happens, and we are looking for a highly organized, visible leader who thrives in the middle of it all, brings strong energy to the floor, and keeps operations running smoothly. This role requires a dedicated professional who can inspire our team, elevate guest experiences, and uphold our high standards of service. If you are a motivated leader with a strong commitment to customer service, team development, and creating a positive and dynamic work environment, we encourage you to apply.
Pay
Minimum – Anticipated Maximum Base Salary: $54,600 - $73,700 / year
In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.
What we offer
At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:
- Medical, dental, and vision insurance
- 401(k) with up to 4% company match
- Annual performance bonus based on level, as well as individual, company, and location performance
- Paid vacation days and holidays
- Paid parental bonding leave
- Tuition and/or professional certification reimbursement
- Generous friends-and-family discounts at many of our hotels and resorts
What will you do?
- Manage all restaurant operations, ensuring smooth coordination across all areas of the restaurant
- Train, motivate, and develop team members to maintain high performance and professionalism
- Maintain positive guest relations and high standards of service, addressing concerns and complaints in a timely and professional manner
- Assist with administrative tasks, including ordering, inventory, scheduling, and operational reporting
- Continuously monitor the point of sale system, checking for errors, price variations, and accuracy
- Monitor and enforce health, safety, and sanitation standards in compliance with regulations
More about you
- Minimum of 2 years of experience as a Restaurant Manager, Assistant Manager, or Supervisor, preferably in a high-volume establishment with experience managing budgets, cost control, inventory, and an understanding of P&L’s
- Strong leadership and interpersonal skills, with the ability to foster teamwork and motivate team members
- Knowledge of food and beverage service standards, health regulations, and safety procedures
- Financial acumen and proficient computer skills, including Word, Outlook, Excel, and point of sale systems
- Ability to obtain ServSafe, Food Safety Handler, and Training forCapacitymmodate business levels
Shift details
8hr shift
10hr shift
Who we are
Delaware North is a leader in food service management, operating some of the busiest and most famous kitchens in the world. This is no exception when it comes to serving up exquisite cuisines and unforgettable dining experiences in the Boston Hub area including locations such as Banners Kitchen & Tap, Momosan, and the Boston Hub Food Hall.
Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.
Together, we’re shaping the future of hospitality — come grow with us!
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.
