Private Dining Captain at Manhatta

Perched sixty stories above Lower Manhattan, Manhatta serves seasonal, inspired cooking, and offers stunning views of New York City, its bridges, and waterways. Manhatta is a restaurant and full-service event space from Danny Meyer’s Union Square Hospitality Group, combining sky-high views with down-to-earth hospitality.

 

Who you are: 

Private Dining Captains are responsible for ensuring that all guests who dine with us in our private dining rooms have memorable experiences filled with hospitality, delicious food and drinks, and exceptional service. The Private Dining Captain is an integral member of our Service team and is ultimately responsible for the sale and service of our food and beverages, while acting as a leader on the floor and providing our guests with warm and attentive hospitality.

What you’ll do:

• Consistently support a culture of Enlightened Hospitality
• Responsible for leading and executing all assigned events, overseeing the service team to ensure seamless operations, exceptional hospitality standards, and flawless execution from setup through event completion
• Demonstrate mastery of all food and beverage menu items, fluency of all ingredients and preparations, and the ability to make recommendations according to guest preferences.
• Consistently follows and leads the team on steps of service with efficiency and grace, while maintaining a sense of urgency throughout service.
• Anticipates guest needs, ensuring constant communication with colleagues, management, and the kitchen during service.
• Maintains the high standards of cleanliness and appearance throughout all areas of the restaurant both before, during and after service.
• Demonstrates an eagerness to continue to learn and grow.

What we need from you:

• 3+ years’ experience in a Service role in a similar environment
• English fluency and additional languages preferred, but not required
• Ability to stand or walk for long periods of time
• Ability to balance & carry multiple plates, glass racks and or/glasses, and lift objects up to 30 lbs.

What you’ll get from us:

At Union Square Hospitality Group, we believe our people are our greatest ingredient. Joining our team means becoming part of a culture rooted in care, creativity, and growth. As a Private Dining Captain, you’ll enjoy:

• Competitive pay and bonus potential: Hourly rate of $50/hr
• Comprehensive health coverage: Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent care
• Time to recharge: Generous paid time off and paid parental leave to support life outside of work
• Investing in your future: A matched 401(k) plan to help you grow long-term savings
• Peace of mind: Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness services.
• Support in times of need: Access to the USHG HUGS Employee Relief Fund, offering direct assistance to team members facing unexpected hardship
• Hospitality perks: Annual dining credit and a 51% dining discount across the entire USHG family of restaurants
• Convenience & flexibility: Pre-tax commuter benefits for transit and parking
• Growth and community: Opportunities for learning, mentorship, and collaboration with some of the most passionate people in hospitality.

Putting Enlightened Hospitality into Practice

Integral to our culture are our six behaviors. Our behaviors guide how we work together.

• We play to win with humble swagger. Hospitality is a team sport where everyone deserves an opportunity to thrive and belong
• Turn over the rocks and always be connecting dots to build uplifting experiences and relationships
• Center the salt shaker with an unwavering commitment to excellence and the values that matter most
• Write a great next chapter. The road to success is paved with mistakes well-handled
• Bring a charitable assumption and err on the side of generosity
• Leave our campsite better than we found it; always responsible for the impact of our wake

 

*The above represents the expected salary range for this position. Ultimately, we'll consider your experience and other job-related factors in determining your pay.

The responsibilities outlined above are not exhaustive. This role may be required to take on other duties or projects as necessary to support organizational goals, in alignment with their skills, experience, and the evolving needs of the business.