Event Busser at TAO Restaurant

Tao Group Hospitality offers competitive benefits for all part-time team members such as:

• State Applicable Time Off
• Pet Insurance
• 401(k) Retirement Program with Employer Match
• Employee Assistance Program
• TAO Savings Marketplace
• Employee Discounts and much more!

Assists Floor & Cocktail Servers in steps of guest service, and resets tables in a speedy, professional, and effective manner. Interacts with the dining room/lounge guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

• Anticipate and accommodate the needs of the guests.
• Maintain the general cleanliness and orderliness of the tables.
• Communicate the needs of the guests to Front-of-House and Heart-of-House support staff, servers, managers, and chefs.
• Deliver, fill, and re-fill water, as requested by guests and/or directed by servers.
• Clear and reset tables, and clean table area, including banquettes, during service.
• Help ensure guest satisfaction through active participation in service.
• Maintain general cleanliness of stations and the entire venue.
• Comply with Department of Health and company sanitation standards.
• Properly set up floor and side stations, perform side-work and other opening/closing procedures as directed by management, including:
• Making sure all tables and chairs/banquettes are clean and free of debris
• Setting tables with proper settings
• Wiping down chairs, tables, and banquettes
• Stocking side-stations with prescribed supplies
• Performing opening and closing side-work as prescribed
• Participate in marking tables for upcoming courses (apps, entrees, desserts), when available.
• Report all breakage and damage of equipment or furniture immediately to management.
• Attend and participate in daily pre-service meetings.
• Attend and participate in any training sessions or departmental meetings.
• Learn by listening, observing other team members, and sharing knowledge while leading by example.
• Portray a positive and professional attitude.
• Demonstrate knowledge of Tao Group Hospitality, its partners, and supporting hotel environments.
• Work as part of a team and provide help and support to all fellow team members.
• Assist and/or complete additional tasks as assigned.

TRAINING REQUIREMENTS
Tao Group Hospitality in-venue busser training

EDUCATION / WORKING KNOWLEDGE

• Previous hospitality experience.
• Previous busser experience.
• Previous experience in a high-volume restaurant, nightclub, or lounge.

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE
The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

• Ability to write and verbally communicate
• Must have good positive energy throughout the day
• Must be able to print legibly for team members, management, and guests to read
• Must be able to kneel, bend, and stand for extended periods of time
• Must be able to move quickly
• Must be able to push and lift up to 75 lbs.
• Work in an environment that is subject to varying levels of noise, crowds, and smoke, depending on guest volume
• May work extended hours, irregular shifts, evenings, weekends, and holidays as required
• Exposure to cleaning materials and hot kitchen elements
• Maintain a professional, neat, and well-groomed appearance adhering to Company standards
• Must be effective as part of a team; able to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
• Ability to maintain confidentiality
• Ability to handle a fast-paced, busy, and somewhat stressful environment

DISCLAIMER