Event Sales Manager at Tao Group

Tao Group Hospitality offers competitive benefits for all full-time team members such as:

• Medical, Dental, and Vision Coverage
• 401(k) Retirement Program with Employer Match
• Life and Disability Insurance Plans
• Ancillary Insurance Plans
• Employee Assistance Program
• Fertility & Family Forming Support and Resources
• Pet Insurance
• Employee Discounts
• Time off and much more!

The Event Sales Manager provides support to the Event Sales Leadership Team to ensure the department is run in an efficient and effective manner, with a high focus on delivering gracious hospitality and positive guest experiences. The Event Sales Manager is responsible for driving revenue to the company’s New York City based venues by selling and converting event opportunities. The role encompasses event management aspects, including sales, logistics, FOH/BOH communication and client relations.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

• Manage inbound event inquiries with the goal of converting leads into confirmed bookings 
• Respond to all inquiries promptly and professionally 
• Recommend optimal venues by presenting capabilities and tailored marketing materials aligned with client needs
• Prepare and present event proposals, inclusive of timelines and food & beverage options, while maintaining target margins 
• Conduct venue site visits with clients 
• Execute contracts and manage payment schedules/invoicing
• Manage the TripleSeat calendar, including tentative, confirmed, and lost events statuses
• Collaborate with clients to finalize event logistics, including F&B, floor plans, and AV/production needs 
• Partner with venue operations and culinary teams on event setup, staffing, and special requests 
• Participate in weekly BEO meetings with FOH/BOH and operations teams 
• Attend events as needed for pre-shift meetings, client relations, and event oversight
• Remain accessible during events to support clients and venue teams as needed 
• Drive new business through outreach and promotion of the company’s venue portfolio 
• Build and maintain strong relationships within the industry and local community 
• Foster long-term client relationships and repeat business, developing a personal book of business 
• Monitor sales performance and implement strategies to maximize revenue 
• Attend networking events and industry expos to expand reach 

EDUCATION/WORKING KNOWLEDGE:

• Minimum of 1–5 years of experience in hospitality with in-depth knowledge of food & beverage operations, service standards, and guest relations
• Minimum of 1-5 years of experience in event sales or event planning in a high-volume environment 
• Strong understanding of contract language with proven sales and negotiation skills
• Highly organized, self-motivated, and proactive, with exceptional attention to detail and a solutions-oriented mindset
• Well-established guest service foundation, with demonstrated ability to coach, build teams, and lead effectively
• Basic financial acumen, including understanding of AR and P&L statements 
• Associate degree (60 credit hours) in Hospitality, Business, or related field preferred (or equivalent experience) 
• Proficient in Microsoft Office, POS systems, and event management platforms preferred (e.g., TripleSeat) 

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE

The work environment characteristics and/or physical demands described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions

• Must have strong problem-solving skills
• Excellent written and verbal communication skills required
• Ability to work under pressure and meet deadlines
• Must have good positive energy throughout the day
• Must be able to read the computer monitors and print legibly
• Must be able to sit and/or stand for extended periods of time
• Must be able to move quickly through work and set the pace in the office
• Must be able to push and lift up to 75 lbs.
• Small to Medium office environment
• Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
• 5-25% Local Travel (United States)
• Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
• Maintain a professional, neat, and well-groomed appearance adhering to Company standards
• Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
• Ability to maintain a high level of confidentiality
• Ability to handle a fast-paced, busy, and somewhat stressful environment