Facilities Manager at Manhatta

Perched sixty stories above Lower Manhattan, Manhatta serves seasonal, inspired cooking, and offers stunning views of New York City, its bridges, and waterways. Manhatta is a restaurant and full-service event space from Danny Meyer’s Union Square Hospitality Group, combining sky-high views with down-to-earth hospitality.

 

Who you are:

The Facilities Manager will drive best practices for sustaining a safe and well-maintained restaurant.  This position ensures all maintenance and capital improvement tasks are of high quality and timely execution by working directly with Facilities Vendor Partners. The Facilities Manager will routinely interface directly with operational staff to understand priorities, and plan for immediate and future needs. The Facilities Manager will spend the majority of their time at the restaurant, with limited time in office only as needed.

What you’ll do:

• Consistently support a culture of Enlightened Hospitality
• Own the overall condition, safety, and functionality of the restaurant's physical space, back of house, and infrastructure
• Lead routine maintenance and repairs with a hands-on, solutions-oriented approach
• Anticipate needs through regular walkthroughs, addressing issues before they become emergencies
• Build, manage, and execute preventive maintenance plans to protect equipment, systems, and the guest experience
• Ensure ongoing readiness and compliance with all local and city agencies (DOH, FDNY, DOB, DEP, etc.), supporting inspections and audits with confidence
• Serve as the primary partner to facilitate vendors, overseeing repairs and capital projects from scoping through completion
• Collaborate closely with the Operations and Culinary teams to prioritize work, minimize disruption, and support seamless service
• Provide structure, standards, and oversight for internal facilities support while fostering strong relationships across the restaurant
• Champion a proactive, preventive maintenance mindset that safeguards our spaces today and for the long term

What we need from you:

• 2-3 years of Facilities Management experience or equivalent construction project management/trade experience. Previous experience in trades such as plumbing, carpentry, electrical or handywork is preferred. 
• Ability to lift 50 lb and work in tight places.
• Ability to perform light maintenance repairs 
• Computer knowledge/ Microsoft Office 
• Diplomatic communication skills with a high level of integrity 
• Prior management experience is a plus.  Must excel at all points of management:  Planning, Organizing, Directing, and Controlling.
• Proficient knowledge of systems and processes in operations
• Ability to demonstrate discretion and leadership in complex employee relations matters
• Ability to embody, teach, and inspire our USHG Beliefs

What you’ll get from us:

At Union Square Hospitality Group, extending Enlightened Hospitality is at the heart of everything we do. We believe our people are our greatest ingredient. Joining our team means becoming part of a culture rooted in care, creativity, and growth. As a Facilities Manager, you’ll enjoy:

• Competitive pay and bonus potential: Annual compensation of $70,000 - $80,000, plus eligibility for a performance-based bonus, with consideration for your experience and impact
• Comprehensive health coverage: Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent care
• Time to recharge: Generous paid time off and paid parental leave to support life outside of work
• Investing in your future: A matched 401(k) plan to help you grow long-term savings
• Peace of mind: Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness services.
• Support in times of need: Access to the USHG HUGS Employee Relief Fund, offering direct assistance to team members facing unexpected hardship
• Dining Credit: An annual dining credit to enjoy exceptional meals and experiences at any of our restaurants 
• Dining Discount: A 51% dining discount across the entire USHG family of restaurants to share unforgettable meals with friends and loved ones 
• Convenience & flexibility: Pre-tax commuter benefits for transit and parking
• Growth and community: Opportunities for learning, mentorship, and collaboration with some of the most passionate people in hospitality.

Putting Enlightened Hospitality into Practice

Integral to our culture are our six behaviors. Our behaviors guide how we work together.

• We play to win with humble swagger. Hospitality is a team sport where everyone deserves an opportunity to thrive and belong
• Turn over the rocks and always be connecting dots to build uplifting experiences and relationships
• Center the salt shaker with an unwavering commitment to excellence and the values that matter most
• Write a great next chapter. The road to success is paved with mistakes well-handled
• Bring a charitable assumption and err on the side of generosity
• Leave our campsite better than we found it; always responsible for the impact of our wake

 

*The above represents the expected salary range for this position. Ultimately, in determining your pay, we'll consider your experience and other job-related factors.

The responsibilities outlined above are not exhaustive. This role may be required to take on other duties or projects as necessary to support organizational goals, in alignment with their skills, experience, and the evolving needs of the business.