Maintenance Supervisor at Manhatta

Perched sixty stories above Lower Manhattan, Manhatta serves seasonal, inspired cooking, and offers stunning views of New York City, its bridges, and waterways. Manhatta is a restaurant and full-service event space from Danny Meyer’s Union Square Hospitality Group, combining sky-high views with down-to-earth hospitality.

 

Who you are:

You believe exceptional guest experiences begin with a clean, organized, safe, and welcoming environment, and you take pride in ensuring every space is always guest-ready. As a hands-on leader, you enjoy working alongside your team in a fast-paced hospitality environment, staying calm under pressure and adapting quickly as priorities shift. You are proactive, detail-oriented, and accountable, anticipating challenges before they impact operations and taking ownership of your work from start to finish. With strong communication skills and a collaborative mindset, you build positive relationships across departments and with external partners while coaching and supporting your team to succeed.

What you’ll do:

• Consistently support a culture of Enlightened Hospitality
• Lead the daily execution of facilities operations, ensuring all guest-facing and support areas are maintained to the highest standards.
• Oversee all event logistics, including room setups, breakdowns, load-ins, load-outs, and venue resets.
• Conduct daily facility inspections, identifying and resolving maintenance, cleanliness, and safety concerns before they affect operations.
• Coordinate preventive maintenance, repairs, and vendor services while supporting the Facilities Manager in prioritizing work.
• Partner with Operations, Events, Culinary, and Building Management to ensure every event is executed seamlessly.
• Supervise front-of-house cleanliness, deep-cleaning projects, and the overall presentation of the restaurant and event spaces.
• Respond quickly to operational issues, minimizing disruptions to guests and team members.
• Maintain maintenance records, work orders, inventories, and equipment readiness.
• Support compliance with safety regulations, emergency procedures, and company standards.
• Lead by example, fostering a culture of ownership, urgency, teamwork, and continuous improvement.

What we need from you:

• 3 or more years of facilities, hospitality, hotel, restaurant, or event operations experience.
• Experience supervising maintenance, housekeeping, or facilities teams.
• Knowledge of basic building systems, including plumbing, electrical, HVAC, and general repairs.
• Experience supporting high-volume events or hospitality operations.
• Exceptional organizational and time-management skills with the ability to prioritize multiple projects.
• Strong communication skills and the ability to collaborate across multiple departments.
• English and Spanish fluency strongly preferred.
• A solutions-oriented mindset with the ability to troubleshoot and resolve issues independently.
• Scheduling flexibility and comfort working evenings, weekends, and holidays based on business needs.
• Physical ability to lift up to 50 pounds and actively work throughout the facility.

What you’ll get from us:

At Union Square Hospitality Group, we believe our people are our greatest ingredient. Joining our team means becoming part of a culture rooted in care, creativity, and growth. As a Maintenance Supervisor, you’ll enjoy:

• Competitive pay and bonus potential: Hourly rate of $25 - $30/hr
• Comprehensive health coverage: Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent care
• Time to recharge: Generous paid time off and paid parental leave to support life outside of work
• Investing in your future: A matched 401(k) plan to help you grow long-term savings
• Peace of mind: Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness services.
• Support in times of need: Access to the USHG HUGS Employee Relief Fund, offering direct assistance to team members facing unexpected hardship
• Hospitality perks: Annual dining credit and a 51% dining discount across the entire USHG family of restaurants
• Convenience & flexibility: Pre-tax commuter benefits for transit and parking
• Growth and community: Opportunities for learning, mentorship, and collaboration with some of the most passionate people in hospitality.

Putting Enlightened Hospitality into Practice

Integral to our culture are our six behaviors. Our behaviors guide how we work together.

• We play to win with humble swagger. Hospitality is a team sport where everyone deserves an opportunity to thrive and belong
• Turn over the rocks and always be connecting dots to build uplifting experiences and relationships
• Center the salt shaker with an unwavering commitment to excellence and the values that matter most
• Write a great next chapter. The road to success is paved with mistakes well-handled
• Bring a charitable assumption and err on the side of generosity
• Leave our campsite better than we found it; always responsible for the impact of our wake

 

*The above represents the expected salary range for this position. Ultimately, we'll consider your experience and other job-related factors in determining your pay.

The responsibilities outlined above are not exhaustive. This role may be required to take on other duties or projects as necessary to support organizational goals, in alignment with their skills, experience, and the evolving needs of the business.