Senior Event Sales Manager, Gramercy Tavern and Union Square Cafe at USHG

Union Square Hospitality Group (USHG) has created some of New York’s most beloved restaurants, cafes, and bars, which offer outstanding food delivered with our signature warmth and hospitality. Founded by Danny Meyer with the opening of Union Square Cafe in 1985, the company now extends beyond the walls of its eateries.

Union Square Cafe’s seasonal cuisine draws inspiration from the kitchens and tables of Italy, France, and Northern California. Union Square Cafe—the flagship business that launched Union Square Hospitality Group—has been one of the country’s most beloved restaurants for more than 40 years.

One of America’s most beloved restaurants, Gramercy Tavern has welcomed guests to enjoy its contemporary American cuisine, warm hospitality, and unparalleled service since 1994.

 

Who you are:

The Senior Event Sales Manager for Gramercy Tavern and Union Square Cafe leads the success of events sold and executed across both restaurants. This role oversees the sales team, ensuring operational excellence, strong communication, and a consistently elevated guest experience aligned with USHG’s values. The Senior Manager partners closely with restaurant operators and cross-functional teams to optimize guest experience, drive revenue, and uphold service integrity. The ideal candidate is a strategic, hands-on leader with strong operational judgment, clear communication skills, and a calm, solutions-oriented approach. This is an in-person role reporting to the Director of Events at USHG.

What you’ll do:

• Cultivate a culture of Enlightened Hospitality for all stakeholders that supports our business objectives and growth

• Lead the event sales program end to end, organizing workflows, systems, and team efforts to deliver exceptional guest experiences while driving revenue and operational excellence

• Mentor and support the event sales team to achieve performance goals and grow professionally; one Event Sales Manager will report to this role

• Own client relationships from inquiry through execution, responding promptly, preparing proposals and contracts, hosting site visits, and ensuring clear, accurate communication and pricing

• Strategically manage the event calendar to maximize revenue and occupancy while supporting seamless, hospitable operations

• Serve as the voice of the client internally, ensuring alignment across teams so what is sold is exactly what is executed -creating consistent, rave-worthy experiences

• Partner with the Director of Events to set, track, and achieve financial goals, overseeing planning and logistics (BEOs, timelines, vendors, on-site execution) and building actionable plans for continued success

What we need from you:

• Proven leadership experience in event sales or hospitality management
• Strong communication, problem-solving, and organizational skills
• Ability to thrive under pressure while maintaining a warm, team-oriented approach
• Strategic thinking with attention to detail and a focus on guest experience
• Passion for mentorship, continuous improvement, and operational excellence
• Open availability and comfort fully working in-person across multiple locations
• A genuine passion for hospitality and creating meaningful experiences

What you’ll get from us:

At Union Square Hospitality Group, extending Enlightened Hospitality is at the heart of everything we do. We believe our people are our greatest ingredient. Joining our team means becoming part of a culture rooted in care, creativity, and growth. As a Senior Event Sales Manager, you’ll enjoy:

• Competitive pay: Annual compensation of $75,000 - $85,000 with commission
• Comprehensive health coverage: Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent care
• Time to recharge: Generous paid time off and paid parental leave to support life outside of work
• Investing in your future: A matched 401(k) plan to help you grow long-term savings
• Peace of mind: Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness services.
• Support in times of need: Access to the USHG HUGS Employee Relief Fund, offering direct assistance to team members facing unexpected hardship
• Hospitality perks: Annual dining credit and a 51% dining discount across the entire USHG family of restaurants
• Convenience & flexibility: Pre-tax commuter benefits for transit and parking
• Growth and community: Opportunities for learning, mentorship, and collaboration with some of the most passionate people in hospitality.

Putting Enlightened Hospitality into Practice

Integral to our culture are our six behaviors. Our behaviors guide how we work together.

• We play to win with humble swagger. Hospitality is a team sport where everyone deserves an opportunity to thrive and belong
• Turn over the rocks and always be connecting dots to build uplifting experiences and relationships
• Center the salt shaker with an unwavering commitment to excellence and the values that matter most
• Write a great next chapter. The road to success is paved with mistakes well-handled
• Bring a charitable assumption and err on the side of generosity
• Leave our campsite better than we found it; always responsible for the impact of our wake

 

*The above represents the expected salary range for this position. Ultimately, in determining your pay, we'll consider your experience and other job-related factors.