Special Events Administrator at Tao Group

Tao Group Hospitality offers competitive benefits for all full-time team members such as:

• Medical, Dental, and Vision Coverage

• 401(k) Retirement Program with Employer Match

• Life and Disability Insurance Plans

• Ancillary Insurance Plans

• Employee Assistance Program

• Fertility & Family Forming Support and Resources

• Pet Insurance

• Employee Discounts

• TAO Savings Marketplace

• Time off and much more!

POSITION SUMMARY:  

The Tao Group Hospitality Sales Administrative Assistant must be personable, organized, and able to work in a fast-paced environment. They must exhibit the ability to plan, prioritize and demonstrate exceptional follow-up skills.  They must be courteous, persuasive, client focused, professional, and positive always.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

• Systems management including but not limited to updating clerical duties such as answering phones in a high-volume setting, preparing event menus and other paperwork for various meetings through the week.  
• Provide Sales team with clerical and administrative support include emailing, answering phones, data-entry, accounting and performing all other general office duties.  
• Process information for accounting including month end commissions.  
• Monitor, screen, respond to and distribute incoming communications via e-mail and phone in a timely manner.  
• Provide guest service to internal employees, guests, and all customers of TAO Group Hospitality.  
• Voicemail follow-up and rolling calls as needed.
• Assists with Triple Seat reports and updates revenue reports on a weekly basis.
• Closes out all events in Triple Seat once the event has taken place.
• Assist and/ or complete additional tasks as assigned. 

EDUCATION/WORKING KNOWLEDGE: 

• Effectively communicates in English, in both written and verbal forms.  
• Basic knowledge of computer software to include Outlook, MS Word, Excel, OneNote, and PowerPoint as well as office equipment, i.e., telephone, copier, fax machine.  
• Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts.  
• Polished appearance and demeanor.  
• Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies, and procedures.  
• Solid written and verbal communication skills  
• Strong computer skills a must (Outlook, Excel, Word, general databases) 
• Emphasis in math skills for accounting assistance 
• Experience in database organization 
• Basic understanding of legal contract language  
• High School Diploma Required or equivalent and or equivalent combination of education and experience in a related field 
• 21+ years of age 

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE 

The work environment characteristics and/or physical demands described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions 

•  
• Must have strong problem-solving skills 
• Excellent written and verbal communication skills required 
• Ability to work under pressure and meet deadlines 
• Must have good positive energy throughout the day 
• Must be able to read the computer monitors and print legibly 
• Must be able to sit and/or stand for extended periods of time 
• Must be able to move quickly through work and set the pace in the office 
• Must be able to push and lift up to 75 lbs. 
• Small to Medium office environment 
• Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment 
• 5-25% Local Travel (United States)  
• Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume 
• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required 
• Maintain a professional, neat, and well-groomed appearance adhering to Company standards 
• Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner 
• Ability to maintain a high level of confidentiality 
• Ability to handle a fast-paced, busy, and somewhat stressful environment