Director of Talent at USHG
Who you are:
This person is an inspirational leader who sits at the intersection of strategy and execution. They see every recruitment interaction as a moment to build trust and showcase our company behaviors to leave a lasting impression of who we are. Reporting directly to the Vice President of Talent and Development, they oversee talent acquisition strategy, internal mobility and pipeline development, university partnerships, offer extension and negotiation, recruitment materials, and new restaurant openings. They provide leadership support for best practices and guidance, while being a trusted partner to teams across our restaurants and home office.
What You’ll Do:
● Consistently support a culture of Enlightened Hospitality
● Build and own the roadmap for how USHG attracts and retains talent at all levels
● Support the ongoing talent needs of all businesses within a growing restaurant group of QSR and fine dining establishments, with a focus on the candidate experience from identification and engagement to offer extension and closing
● Lead, coach and develop a team of Talent Team members with an emphasis on quality assessment, speed, and high touch candidate experience
● Proactively partner with hiring managers to build strong talent pipelines and identify internal transfer processes to support both business and employee growth needs
● Build relationships with community partners, schools and universities to source top talent and candidates from underrepresented groups
● Partner with the Marketing team to enhance our recruiting collateral and to promote USHG as a top employer through our social media channels
● Partner with the People Team and support Talent driven HR needs with the employee life cycle
● Leverage data to develop and track people metrics to present data informed recommendations on retention, engagement, and people growth
What We Need From You:
● At least 7+ years of full-cycle recruiting experience, preferably in the hospitality industry
● Demonstrated experience leading searches and successfully placing applicants for entry level manager to senior level leadership levels
● Strong written and verbal communication and ability to negotiate effectively
● Must have developed and implemented creative, timely, and cost-effective programs to identify, attract, and hire top-level candidates for employment
● Keen understanding of the hospitality industry and connections within it
● Sound HR judgement and sense of urgency
● Bachelor’s degree and SHRM Certification preferred
● Knowledgeable in HRIS Systems, with preference for UKG experience
● Ability to work on-site in our home office in New York or within our businesses
What you’ll get from us:
At Union Square Hospitality Group, we believe our people are our greatest ingredient. Joining our team means becoming part of a culture rooted in care, creativity, and growth. As the Director of Human Resources, you’ll enjoy:
● Competitive pay and bonus potential: Annual compensation of $140,000 - $150,000 plus eligibility for a performance-based bonus, with consideration for your experience and impact
● Comprehensive health coverage: Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent care
● Time to recharge: Generous paid time off and paid parental leave to support life outside of work
● Investing in your future: A matched 401(k) plan to help you grow long-term savings
● Peace of mind: Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness services.
● Support in times of need: Access to the USHG HUGS Employee Relief Fund, offering direct assistance to team members facing unexpected hardship
● Hospitality perks: Annual dining credit and a 51% dining discount across the entire USHG family of restaurants
● Convenience & flexibility: Pre-tax commuter benefits for transit and parking
● Growth and community: Opportunities for learning, mentorship, and collaboration with some of the most passionate people in hospitality.
Putting Enlightened Hospitality into Practice
Integral to our culture are our six behaviors. Our behaviors guide how we work together.
● We play to win with humble swagger. Hospitality is a team sport where everyone deserves an opportunity to thrive and belong
● Turn over the rocks and always be connecting dots to build uplifting experiences and relationships
● Center the salt shaker with an unwavering commitment to excellence and the values that matter most
● Write a great next chapter. The road to success is paved with mistakes well-handled
● Bring a charitable assumption and err on the side of generosity
● Leave our campsite better than we found it; always responsible for the impact of our wake
*The above represents the expected salary range for this position. Ultimately, we'll consider your experience and other job-related factors in determining your pay.
The responsibilities outlined above are not exhaustive. This role may be required to take on other duties or projects as necessary to support organizational goals, in alignment with their skills, experience, and the evolving needs of the business.
