Maintenance Technician at USHG

Union Square Hospitality Group (USHG) has created some of New York’s most beloved restaurants, cafes, and bars, which offer outstanding food delivered with our signature warmth and hospitality. Founded by Danny Meyer with the opening of Union Square Cafe in 1985, the company now extends beyond the walls of its eateries. 

USHG has long supported its communities through hunger relief and civic organizations. USHG holds 28 James Beard Awards and numerous accolades for its distinctive style of hospitality.

 

Who you are:

The Maintenance Technician will implement best practices for sustaining safe, a well-maintained home office and restaurants across the USHG portfolio. This position ensures all maintenance tasks are of high quality and timely execution. This role is primarily hands-on with occasional supervision of vendor partners. The Maintenance Technician will routinely interface with operational staff, and address immediate and future needs. The Maintenance Technician will spend the majority of their time in our restaurants.

What you’ll do:

• Consistently support a culture of Enlightened Hospitality
• Perform routine maintenance and repairs on restaurant equipment, fixtures, and facilities
• Own maintenance and repairs that include: basic carpentry, tile and floor repairs , plumbing repairs, doors and windows repair and adjustment, painting and patching
• Troubleshoot equipment and facility issues and coordinate with specialized contractors as needed
• Ensure compliance with health, safety, and building regulations
• Promptly respond to emergency maintenance requests
• Assist with setting up and moving equipment, furniture, and supplies as needed
• Regularly keep tools, equipment, and work areas in a clean and organized condition
• Perform overnight patch and painting 1-2 times a month

What we need from you:

• 4-5 years of trade experience or minimum of 6 years of proven hands-on maintenance and handywork experience
• Previous experience in trades such as plumbing, carpentry or electrical is strongly preferred
• Ability to lift 50 lb and work in tight places
• Ability to perform maintenance repairs 
• Computer knowledge/ Microsoft Office 
• Diplomatic communication skills with a high level of integrity 
• Knowledge of how HVAC, Plumbing and electrical systems operate

What you’ll get from us:

At Union Square Hospitality Group, we believe our people are our greatest ingredient. Joining our team means becoming part of a culture rooted in care, creativity, and growth. As a Facilities Technician, you’ll enjoy:

• Competitive pay and bonus potential: Annual compensation of $75,000 - $80,000 plus eligibility for a performance-based bonus, with consideration for your experience and impact
• Comprehensive health coverage: Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent care
• Time to recharge: Generous paid time off and paid parental leave to support life outside of work
• Investing in your future: A matched 401(k) plan to help you grow long-term savings
• Peace of mind: Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness services.
• Support in times of need: Access to the USHG HUGS Employee Relief Fund, offering direct assistance to team members facing unexpected hardship
• Hospitality perks: Annual dining credit and a 51% dining discount across the entire USHG family of restaurants
• Convenience & flexibility: Pre-tax commuter benefits for transit and parking
• Growth and community: Opportunities for learning, mentorship, and collaboration with some of the most passionate people in hospitality.

Putting Enlightened Hospitality into Practice

Integral to our culture are our six behaviors. Our behaviors guide how we work together.

• We play to win with humble swagger. Hospitality is a team sport where everyone deserves an opportunity to thrive and belong
• Turn over the rocks and always be connecting dots to build uplifting experiences and relationships
• Center the salt shaker with an unwavering commitment to excellence and the values that matter most
• Write a great next chapter. The road to success is paved with mistakes well-handled
• Bring a charitable assumption and err on the side of generosity
• Leave our campsite better than we found it; always responsible for the impact of our wake

 

*The above represents the expected salary range for this position. Ultimately, we'll consider your experience and other job-related factors in determining your pay.

The responsibilities outlined above are not exhaustive. This role may be required to take on other duties or projects as necessary to support organizational goals, in alignment with their skills, experience, and the evolving needs of the business.